How to Troubleshoot: Can't Start Game or App on PS5? Here's What You Need to Do!

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Are you having trouble starting your favorite game or app on your PS5? Don't worry, you're not alone. There are several reasons why this may be happening and solutions to fix the issue.

Firstly, make sure that your PS5 is updated with the latest system software. This can often solve any compatibility issues with games and apps. You can easily check for updates in the settings menu under System Software.

If updating your system software doesn't work, try restarting your PS5 by holding down the power button for 10 seconds until it turns off completely. Then, turn it back on and try opening the game or app again.

Another possible solution is to clear the cache of the game or app that you're having trouble with. This can be done by going to the game or app's options menu and selecting Storage. From there, select Clear Cache and try opening the game or app again.

Have you tried checking your internet connection? Sometimes, poor internet connectivity can affect the ability to start games or apps. Try resetting your router or connecting directly to your modem to improve your connection.

Did you know that certain games and apps require a PlayStation Plus subscription to access their features? It's possible that you may not have an active subscription or that it has expired. Check your account's subscriptions in the settings menu to ensure that your PlayStation Plus account is up-to-date.

If none of the above solutions work for you, it may be time to contact PlayStation support. They may be able to offer additional assistance or provide a replacement if necessary.

Remember, patience is key when troubleshooting technology issues. Try each solution methodically and give it time to take effect before moving on to the next one.

In conclusion, starting a game or app on your PS5 doesn't have to be a frustrating experience. With these solutions, you can quickly and easily get back to your gaming experience. Don't let technical issues hold you back from enjoying your PlayStation to the fullest!


Can't Start Game or App PS5

Introduction

The new PlayStation 5 is the latest release from Sony, and it is an amazing console. With its powerful hardware and advanced features, gamers can expect to have a great time playing their favorite games. However, some users have reported that they cannot start a game or app on their PS5. This could be due to several reasons, and in this article, we will explore some of these causes and provide solutions.

Insufficient Storage Space

One of the most common reasons why you cannot start a game or app on your PS5 is insufficient storage space. The PS5 has a limited amount of internal storage space, and if you have multiple games and apps installed, you may run out of space. You can check your storage space by going to Settings > Storage. If you do not have sufficient space, you can either delete some games or apps or upgrade your internal storage.

Unupdated Game or App

Another reason why you cannot start a game or app is that it may need an update. The PS5 has an automatic update system, but sometimes it may fail to update a game or app. You can check whether a game or app is updated by going to the game or app library and clicking on the “Options” button. Then select “Check for Update.” If there is an update available, download and install it.

PSN Status Issues

PSN status issues can also prevent you from starting a game or app on your PS5. If there is a problem with PSN servers, you may not be able to access your games or apps. You can check the current status of PSN by visiting the official PlayStation website. If there is a problem, you will have to wait until the issue is resolved before you can access your games or apps.

Hardware Issues

If all other solutions fail, then there may be a hardware issue with your PS5. There are several possible hardware issues that could prevent you from starting a game or app, such as a faulty power supply, damaged hard drive, or broken HDMI port. If you suspect that your PS5 has a hardware issue, contact Sony support immediately to schedule a repair.

Conclusion

In conclusion, not being able to start a game or app on your PS5 can be frustrating, but there are solutions. You should check your storage space, update your game or app, check the PSN status, and if necessary, have your PS5 repaired. With these steps, you should be able to resolve any issues and get back to gaming on your PS5.

Can't Start Game or App on PS5: Troubleshooting Guide

Introduction

If you own a PS5, chances are you have experienced that frustrating moment when you try to start a game or app but nothing happens. The screen either freezes, goes black, or returns you to the home screen. This can be caused by a number of reasons, including software glitches, faulty hardware, or connectivity issues. In this article, we will explore some common causes of this problem and provide some solutions.

Hardware checks

The first step to troubleshooting any issue is to ensure that your hardware is functioning properly. Check your PS5 console, controller, and HDMI cable for any visible damage, such as cracks, tears, or bent pins. Make sure all cables are properly connected and seated. If everything appears to be in good condition, try restarting your console and controller by holding down the power button until you hear a beep sound.

Software checks

If your hardware is fine but you still can't start a game or app on your PS5, there may be an issue with the software. First, make sure that your device is running on the latest software version. Go to Settings > System > System Software > System Software Update and check for any available updates. If there is an update, download and install it.

Internet connectivity

Many games and apps require an active internet connection to function properly. Check your Wi-Fi or Ethernet connection to make sure it is working properly. You can test your internet connection by going to Settings > Network > Test Internet Connection. If your internet connection is the problem, try resetting your modem or router by unplugging it, waiting for a few seconds, and plugging it back in.

Storage space

If you are unable to start a game or app due to lack of storage space, you will need to free up some space on your PS5. You can do this by deleting unnecessary games, apps, and files. Go to Settings > Storage > Extended Storage to see how much free space you have left, and delete anything that you don't need.

Account settings

Sometimes, the issue may be related to your account settings. Make sure that you are logged into the correct account that has access to the game or app you are trying to start. You can check your account by going to Settings > Users and Accounts > Account Information.

Game or app-specific issues

If you can start some games or apps but not others, the problem may be specific to certain titles. Check the game or app's support page for any known issues or troubleshooting tips. You may also want to try reinstalling the game or app to see if that resolves the issue.

Comparison table

Here is a comparison table summarizing some of the common causes of the Can't start game or app issue on PS5:| Cause | Solution || --- | --- || Hardware damage | Check for visible damage, restart console and controller || Software glitch | Update to the latest software version || Internet connectivity | Test internet connection, reset modem or router || Storage space | Free up space by deleting unnecessary files || Account settings | Verify you are logged into the correct account || Game or app-specific | Check support page or reinstall the game/app |

Conclusion

In conclusion, the Can't start game or app issue on PS5 can be caused by a number of reasons, and troubleshooting will depend on the suspected cause. You may need to try several solutions before finding one that works for you. If all else fails, you may need to contact Sony support for further assistance. With a little patience and persistence, you should be able to overcome this common issue and get back to gaming on your PS5.

Can't Start Game or App on PS5? Here's How to Fix It

Introduction

Gaming on the PlayStation 5 is an incredible experience, but you might run into a few issues along the way. One of the most frustrating problems that gamers encounter on PS5 is when they can't start a game or app. This could be due to various reasons and might have different solutions. In this guide, we will explain what to do when you can't start a game or app on PS5.

Check Your Internet Connection

Before you troubleshoot anything, make sure your internet connection is stable. The PS5 requires a good internet connection to function correctly. If your internet is not working correctly, it might cause issues while starting a game or app. If you have slow or unstable internet, try resetting your router, or contact your ISP for assistance.

Restart Your PS5 Console

One of the easiest fixes for this problem is by restarting your PS5. Sometimes games or apps get stuck in the loading screen, and a quick restart can clear up any issues. To restart your PS5, press and hold the power button for a few seconds until the power options appear. Select Restart PS5 and wait for it to turn back on.

Update Your PS5 System Software

Make sure your PS5's system software is up-to-date. An outdated software version might cause issues when starting games or apps. To check for an update, go to Settings > System > System Software > System Software Update and Settings. If there's an available update, install it and restart your console.

Check for Game or App Updates

If you're having trouble with a particular game or app, make sure it's up-to-date. Developers frequently release updates that fix various issues with games and apps. To check for updates, go to the game or app's dashboard on the PS5 home screen and press the Options button on your controller. Select Check for Updates and install any available updates.

Clear Cache Data

Your PS5 stores cache data for games and apps to load faster. It's possible that this cache data might be corrupt, causing issues while starting games or apps. To clear the cache data for a particular game or app, go to Settings > Storage > [Game/App Name] > Delete. This will clear the cache data for that game or app.

Reinstall the Game or App

If you've tried all the above solutions and still can't start a game or app, try reinstalling it. Sometimes files get corrupted, and a fresh installation might fix any issues. To reinstall a game or app, go to the library on the PS5 home screen, select the game or app, and press the Options button on your controller. Select Delete and then reinstall it from the PlayStation Store.

Restore Default Settings

If nothing else works, use the Restore Default Settings option on your PS5. This will reset all settings, including your account information, to their default state. To do this, go to Settings > System > System Software > Reset Options > Reset Your Console > Reset. This is a drastic fix, so keep in mind that you'll lose all account information, game data, and settings.

Contact Support

If you've tried everything and still can't start a game or app, it might be time to contact support. Visit the PlayStation website for their support options, which include live chat, phone support, and email support. They should be able to help you resolve any issues that are not solved by the above solutions.

Conclusion

Not being able to start a game or app on the PlayStation 5 can be frustrating, but there are various solutions to fix this problem. Some of the quick fixes include checking your internet connection, restarting your console, and updating system or game/app software. If nothing else works, you can restore default settings or contact support for assistance. Hopefully, these solutions will help you get back to gaming.

Can't Start Game or App on PS5? Here's What You Need to Know

If you're an avid gamer, nothing is more frustrating than when you can't start a game or app on your PS5. Unfortunately, this problem is not uncommon, and it can happen for various reasons. Here are some tips and tricks to get your game running again.

Make Sure Your PS5 Has the Latest Software Update

The first thing you should do is check if your PS5 has the latest software update. Sony regularly releases system updates that fix bugs and glitches, including issues with launching games and apps. To do this, go to Settings > System > System Software > System Software Update and Settings > Update System Software. If there is a new update available, download and install it, then try launching your game or app again.

Check Your Internet Connection

If your PS5 is having trouble connecting to the internet, this can also prevent you from launching games and apps. Make sure your internet connection is stable and fast enough to support online gaming. You can test your connection by going to Settings > Network > Test Internet Connection. If your connection is slow or unstable, try restarting your router or modem, or contact your internet service provider for assistance.

Clear Your PS5's Cache

If your PS5's cache is full, it can slow down performance and prevent games and apps from launching. To clear your cache, turn off your PS5 and unplug it from the wall for at least 30 seconds. Then, plug it back in and try launching your game or app again.

Check Your PS5 Storage Space

If your PS5's storage space is full, this can prevent games and apps from launching. Make sure you have enough free space on your PS5 by going to Settings > Storage > Extended Storage or System Storage. If your storage is full, you can either delete old games and apps or upgrade your storage by installing a larger hard drive or an external SSD.

Restart Your PS5 Console

When all else fails, try restarting your PS5 console. This can help clear any temporary issues that might be preventing your game or app from launching. To restart your PS5, go to Settings > Power Saving > Turn Off PS5, then wait a few seconds and turn it back on again.

Contact PlayStation Support

If none of these solutions work, it's time to contact PlayStation support. If your PS5 is still within warranty, you can request a repair or replacement through Sony. You can also get help with your PS5 by contacting their customer service team, who can walk you through troubleshooting steps over the phone or chat.

Conclusion

Having trouble launching games and apps on your PS5 can be frustrating, but don't despair. By following these tips and tricks, you can get your ps5 back up and running in no time. Remember to keep your software up-to-date, check your internet connection, clear your cache, check your storage space, restart your console, and reach out to PlayStation support if you need additional assistance.

We hope this guide has been helpful to you. Remember, if at any point during the process you encounter any difficulties, don’t hesitate to seek professional assistance. Thanks for reading.


Can't Start Game or App PS5

What should I do if my PS5 game or app won't start?

If you're having trouble starting a game or app on your PS5, you can try the following troubleshooting steps:

  1. Make sure that your PS5 is up to date with the latest system software and game or app updates. Go to Settings > System > System Software > System Software Update and Settings > Update and Download to check for updates.
  2. Restart your PS5. Press and hold the Power button on the front of the console until it beeps twice to turn it off, then press the button again to turn it back on.
  3. Try clearing the cache of the game or app by selecting it from the Home screen, pressing the Options button on your controller, and selecting Close Application. Then, reopen the game or app.
  4. Disconnect any external USB devices from your PS5, including USB storage devices, headphones, and controllers, and try starting the game or app again.
  5. Check your internet connection and try launching the game or app again. If your internet connection is slow or unstable, try connecting your PS5 to your router with an Ethernet cable instead of using Wi-Fi.

Why can't I start my digital PS5 game?

If you're having trouble starting a digital PS5 game, make sure that you have enough free space on your PS5's internal storage or external USB drive. You can check this by going to Settings > Storage and selecting your storage device. If you don't have enough free space, delete some games or apps that you're not using or expand your storage with a compatible SSD.

What should I do if my PS5 game disc won't start?

If you're having trouble starting a PS5 game disc, check the disc for any scratches or damage. If the disc is in good condition, try restarting your PS5 and ejecting and reinserting the disc. You can also try initializing your PS5 by going to Settings > System > System Software > Reset Options > Reset Your Console, but be aware that this will erase all data from your PS5.